View Of Staff In Busy Customer Service Department

Customer Care

Support from end to end
Dedicated account managers
Service Level Agreements
Ongoing technical and business support

Network

Networks

Requirements matched - availability, performance and capacity
Telecoms – calls, lines, mobiles
Converged networks – data, voice, video
Technical support and monitoring by in-house network specialists

Telecoms

Telecoms

Consultative approach Full turnkey systems
Telecom convergence solutions PABX systems
VoIP systems Installation and support

Managed Print Service

Print Managed Service

No capital outlay for new, high performance printers
Ink supply contract for 5 years
Machines warranted for 24 hour fix or replace throughout contract term

Device as a Service

Device as a Service

Full range of devices from Desktop, Laptop and Tablet
Three year subscription contract – no capital payments
All devices carry three year replace or fix warranty

Black Box

Black Box™
Integration Services

Feeds from Telephony, CCTV, Management Systems,Door security,
personal devices, Accounts packages, sales tracking systems
Integrated feeds into one MIS point
Real-Time data, delivered as usable information

Lifeline

Lifeline

Full range of solutions, from AID CALL for medical patients,
to monitoring systems for lone workers
Consultative approach to suit your business needs

Web

Cyber Security

GDPR audits for compliance
Cyber Essentials
Cyber Plus
Virtual Data compliance support service

Consultancy

Consultancy

IT system consultancy
Trading, financial and CRM applications
Third party integration
Data consolidation

Security

Security &
Access control

Whether you need CCTV, digital door access
control or a new alarm system, we can tailor
an installation to suit your needs.

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Cloud Serviced

Cloud

Physical server to virtual Tier 3 managed hosting
Server management and housekeeping
Back-up processing and maintenance
Disaster recovery provisions

IT Support

Technical Support

Telephone systems and CCTV
Operating systems – MS Windows or Linux
Email systems and internet
Anti-virus protection and resolution

True IT specialists

Proud to be specialists in the following sectors

GDPR has arrived, but don’t panic!
RDS is here to help
Click for a free cyber risk report.CYBER RISK REPORT

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Support and maintenance

At RDS Global, we pride ourselves on delivering high quality support
to our customer – it’s what we have been doing for nearly 20 years.

We also give you choice about the support. In the same way that we tailor solutions to suit our customers’ specific requirements, the same goes for support.

15/02/2019

RDS academy students celebrate graduation

Earlier in the academic year, five students from Derby College’s Joseph Wright Centre embarked on an exciting journey, undertaking a 17-week placement with RDS Global to enhance their studies and gain invaluable experience working in the IT sector.

Today, we are proud to announce that Alfie, Yusuf, Qasim, Dylan and Brandon have all completed their placements, and have successfully graduated from our Technology Employer Academy programme. This means they will now resume their studies at Derb

15/02/2019

RDS academy students celebrate graduation

Earlier in the academic year, five students from Derby College’s Joseph Wright Centre embarked on an exciting journey, undertaking a 17-week placement with RDS Global to enhance their studies and gain invaluable experience working in the IT sector.

Today, we are proud to announce that Alfie, Yusuf, Qasim, Dylan and Brandon have all completed their placements, and have successfully graduated from our Technology Employer Academy programme. This means they will now resume their studies at Derb

05/02/2019

Why cybercrime stats back up what we already know

Sometimes actions (and stats/facts) speak louder than words.

And that’s certainly the case when it comes to cybercrime, with statistics backing up what we already know – businesses must protect themselves or risk significant disruption and reputational impact.

Businesses are quite rightly being strongly encouraged to take cybercrime and cyber security seriously – and guard against the threats that continue to grow in prominence, complexity and severity.

However, just as they say a

05/02/2019

Why cybercrime stats back up what we already know

Sometimes actions (and stats/facts) speak louder than words.

And that’s certainly the case when it comes to cybercrime, with statistics backing up what we already know – businesses must protect themselves or risk significant disruption and reputational impact.

Businesses are quite rightly being strongly encouraged to take cybercrime and cyber security seriously – and guard against the threats that continue to grow in prominence, complexity and severity.

However, just as they say a

21/01/2019

Why have CCTV systems become so integral to businesses?

Closed-circuit television systems – commonly referred to as CCTV - have come a long way since they began popping up across the UK in the 1970s, initially as protection for large, high-risk establishments such as banks.

However today CCTV systems are very much mainstream. Why? Because they can provide peace of mind, valuable information and, due to their versatility, are useful to all from sole traders and start-ups to multinationals and institutions/locations where security and monitoring i

21/01/2019

Why have CCTV systems become so integral to businesses?

Closed-circuit television systems – commonly referred to as CCTV - have come a long way since they began popping up across the UK in the 1970s, initially as protection for large, high-risk establishments such as banks.

However today CCTV systems are very much mainstream. Why? Because they can provide peace of mind, valuable information and, due to their versatility, are useful to all from sole traders and start-ups to multinationals and institutions/locations where security and monitoring i

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Get the right IT support for your business

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