View Of Staff In Busy Customer Service Department

Customer Care

Support from end to end
Dedicated account managers
Service Level Agreements
Ongoing technical and business support

Network

Networks

Requirements matched - availability, performance and capacity
Telecoms – calls, lines, mobiles
Converged networks – data, voice, video
Technical support and monitoring by in-house network specialists

Telecoms

Telecoms

Consultative approach Full turnkey systems
Telecom convergence solutions PABX systems
VoIP systems Installation and support

Managed Print Service

Print Managed Service

No capital outlay for new, high performance printers
Ink supply contract for 5 years
Machines warranted for 24 hour fix or replace throughout contract term

Device as a Service

Device as a Service

Full range of devices from Desktop, Laptop and Tablet
Three year subscription contract – no capital payments
All devices carry three year replace or fix warranty

Black Box

Black Box™
Integration Services

Feeds from Telephony, CCTV, Management Systems,Door security,
personal devices, Accounts packages, sales tracking systems
Integrated feeds into one MIS point
Real-Time data, delivered as usable information

Lifeline

Lifeline

Full range of solutions, from AID CALL for medical patients,
to monitoring systems for lone workers
Consultative approach to suit your business needs

Web

Cyber Security

GDPR audits for compliance
Cyber Essentials
Cyber Plus
Virtual Data compliance support service

Consultancy

Consultancy

IT system consultancy
Trading, financial and CRM applications
Third party integration
Data consolidation

Security

Security &
Access control

Whether you need CCTV, digital door access
control or a new alarm system, we can tailor
an installation to suit your needs.

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Cloud Serviced

Cloud

Physical server to virtual Tier 3 managed hosting
Server management and housekeeping
Back-up processing and maintenance
Disaster recovery provisions

IT Support

Technical Support

Telephone systems and CCTV
Operating systems – MS Windows or Linux
Email systems and internet
Anti-virus protection and resolution

True IT specialists

Proud to be specialists in the following sectors

Celebrating 20 years of RDS Global

Is your business ready for GDPR?
25th May 2018
Click for a free cyber risk report.CYBER RISK REPORT

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Support and maintenance

At RDS Global, we pride ourselves on delivering high quality support
to our customer – it’s what we have been doing for nearly 20 years.

We also give you choice about the support. In the same way that we tailor solutions to suit our customers’ specific requirements, the same goes for support.

21/09/2018

The latest members to join the RDS Global team.

RDS have had a fantastic year so far predominately owing to the wonderful team they have and their support in the RDS Global vision set out this year by the directors. RDS have gone from strength to strength and this can only mean the best for their customers who are at the forefront of RDS Global’s decision making.

 

Phil Harvey RDS Global’s MD said: “With the continued growth of our customer base and product range we have also seen the continued growth of our teams here at RDS

21/09/2018

The latest members to join the RDS Global team.

RDS have had a fantastic year so far predominately owing to the wonderful team they have and their support in the RDS Global vision set out this year by the directors. RDS have gone from strength to strength and this can only mean the best for their customers who are at the forefront of RDS Global’s decision making.

 

Phil Harvey RDS Global’s MD said: “With the continued growth of our customer base and product range we have also seen the continued growth of our teams here at RDS

20/09/2018

Why our CSR activity has become personal

Many businesses these days are involved in some form of Corporate Social Responsibility (CSR) activity and it is certainly something we here at RDS Global take great pride in.

There’s no getting away from the fact that CSR activity is rarely completely altruistic and often a business conducting charity work and the like can benefit from positive PR and enhanced reputation – and rightly so.

However, sometimes a business’s CSR activity just feels right and any benefit the business may

20/09/2018

Why our CSR activity has become personal

Many businesses these days are involved in some form of Corporate Social Responsibility (CSR) activity and it is certainly something we here at RDS Global take great pride in.

There’s no getting away from the fact that CSR activity is rarely completely altruistic and often a business conducting charity work and the like can benefit from positive PR and enhanced reputation – and rightly so.

However, sometimes a business’s CSR activity just feels right and any benefit the business may

10/08/2018

RDS Global’s record breaking year continues!

RDS Global are just over half way through the year and they have continued with their record breaking recruitment year.

RDS have successfully recruited for divisions within the business including Engineering, Sales, Development and now Sonia Sidhu has joined their growing Support team. This comes as the customer base continues to increase and the inevitable need for the business to grow.

Sonia joins the team with a background in customer service and has been a welcome addition to the team

10/08/2018

RDS Global’s record breaking year continues!

RDS Global are just over half way through the year and they have continued with their record breaking recruitment year.

RDS have successfully recruited for divisions within the business including Engineering, Sales, Development and now Sonia Sidhu has joined their growing Support team. This comes as the customer base continues to increase and the inevitable need for the business to grow.

Sonia joins the team with a background in customer service and has been a welcome addition to the team

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