RDS Black Box™
Feeds from Telephony, CCTV, Management Systems,Door security,
personal devices, Accounts packages, sales tracking systems
Integrated feeds into one MIS point
Real-Time data, delivered as usable information
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Customer Care
Support from end to end
Dedicated account managers
Service Level Agreements
Ongoing technical and business support
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Networks
Requirements matched - availability, performance and capacity
Telecoms – calls, lines, mobiles
Converged networks – data, voice, video
Technical support and monitoring by in-house network specialists
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Telecoms
Consultative approach Full turnkey systems
Telecom convergence solutions PABX systems
VoIP systems Installation and support
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Print Managed Service
No capital outlay for new, high performance printers
Ink supply contract for 5 years
Machines warranted for 24 hour fix or replace throughout contract term
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Device as a Service
Full range of devices from Desktop, Laptop and Tablet
Three year subscription contract – no capital payments
All devices carry three year replace or fix warranty
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Lifeline
Full range of solutions, from AID CALL for medical patients,
to monitoring systems for lone workers
Consultative approach to suit your business needs
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Cyber Security
GDPR audits for compliance
Cyber Essentials
Cyber Plus
Virtual Data compliance support service
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Consultancy
IT system consultancy
Trading, financial and CRM applications
Third party integration
Data consolidation
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Security & Access control
Whether you need CCTV, digital door access control or a new alarm system, we can tailor an installation to suit your needs.
Cloud
Physical server to virtual Tier 3 managed hosting
Server management and housekeeping
Back-up processing and maintenance
Disaster recovery provisions
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Technical Support
Telephone systems and CCTV
Operating systems – MS Windows or Linux
Email systems and internet
Anti-virus protection and resolution
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True IT specialists
Proud to be specialists in the following sectors
RDS is here to help
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Get the right IT support for your business
Support and maintenance
At RDS Global, we pride ourselves on delivering high quality support
to our customer – it’s what we have been doing for nearly 20 years.
We also give you choice about the support. In the same way that we tailor solutions to suit our customers’ specific requirements, the same goes for support.
14/11/2019
RDS Global joins over 70 exhibitors at AM Live 2019
RDS joined over 70 exhibitors at the Automotive Management Live 2019 event held at the NEC, Birmingham on 7th November. The one day event saw visitors from over 500 organisations connect with a full range of suppliers to the automotive industry.
RDS used the platform to showcase its full range of products and services and introduce visitors to the RDS Black BoxTM providing them with an immersive and visual representation of how unconnected business data can have a significant impact on day to
14/11/2019
RDS Global joins over 70 exhibitors at AM Live 2019
RDS joined over 70 exhibitors at the Automotive Management Live 2019 event held at the NEC, Birmingham on 7th November. The one day event saw visitors from over 500 organisations connect with a full range of suppliers to the automotive industry.
RDS used the platform to showcase its full range of products and services and introduce visitors to the RDS Black BoxTM providing them with an immersive and visual representation of how unconnected business data can have a significant impact on day to
23/10/2019
RDS Global helps Louise Cook’s ‘drive’ to be World Rally Champion
RDS Global sponsored talented driver Louise Cook as she took on the tough Wales Rally GB - famed for being one of the most challenging in the world, helping her on the road to achieving her dream of becoming the first female to become World Rally Champion. The support mirrors the firm’s ethos of championing women in technology and fighting for a more inclusive, equal world.
It was a welcome gesture for the motorsport star, one of only two women in the event, who has previously resorted to a
23/10/2019
RDS Global helps Louise Cook’s ‘drive’ to be World Rally Champion
RDS Global sponsored talented driver Louise Cook as she took on the tough Wales Rally GB - famed for being one of the most challenging in the world, helping her on the road to achieving her dream of becoming the first female to become World Rally Champion. The support mirrors the firm’s ethos of championing women in technology and fighting for a more inclusive, equal world.
It was a welcome gesture for the motorsport star, one of only two women in the event, who has previously resorted to a
23/09/2019
The effects of 5G to businesses in the UK
The demand for faster speeds and instant connectivity is fuelling the rollout for 5G, and network providers are guaranteeing that 5G can offer users with a better experience; with better connection in busy places, faster speeds and better quality. However, 5G is not set to completely replace 4G, but to build on top of the overall network quality.
That being said, the planned technological advancements are sure to have a profound impact on businesses of every size and in every sector – some
23/09/2019
The effects of 5G to businesses in the UK
The demand for faster speeds and instant connectivity is fuelling the rollout for 5G, and network providers are guaranteeing that 5G can offer users with a better experience; with better connection in busy places, faster speeds and better quality. However, 5G is not set to completely replace 4G, but to build on top of the overall network quality.
That being said, the planned technological advancements are sure to have a profound impact on businesses of every size and in every sector – some
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“We regard RDS as an essential business partner for our company”
Ken Glass – Financial Controller, Mercedes-Benz of Hertford
“I’ve never known service like it, As if having your own butler for everything network related”
Simon Murray – IT manager, Crescent Building Supplies
“With the assistance and expertise from RDS, BSWC have achieved Cyber Essentials and are also highly confident with the General Data Protection Regulations. We see RDS as a safe pair of hands and a long term partner to BSWC.”
Vaughan Evans – Operations Director, Builders Supplies (West Coast) Ltd
“RDS have become a trusted and fully engaged partner”
Russell Jepson – Group Business Improvement Manager, Sandicliffe
“RDS Global response times are excellent, We have been very pleased with our warden call system”
Juliet Eames – Manager, Scarborough Flower Fund Homes
“RDS have worked with our business for many years and over the time have provided a consistent and professional level of service, making them a valued business partner.”
Chris Roberts – Group Managing Directors, Drive Motor Retail Ltd
“RDS Global have been our IT partner for over 20 years. We have our nurse call system maintained by RDS and we have peace of mind with RDS support, for our crucial alert infrastructure”
Pam McGowan – Registered Manager – Greendown Trust
“RDS is the company’s IT department, Essentially, if we have an IT issue, RDS will take care of it”
James Toothill – Chief Financial Officer, Jacksons Group
Get the right IT support for your business