Customer Care
Support from end to end
Dedicated account managers
Service Level Agreements
Ongoing technical and business support
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Networks
Requirements matched - availability, performance and capacity
Telecoms – calls, lines, mobiles
Converged networks – data, voice, video
Technical support and monitoring by in-house network specialists
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Telecoms
Consultative approach Full turnkey systems
Telecom convergence solutions PABX systems
VoIP systems Installation and support
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Print Managed Service
No capital outlay for new, high performance printers
Ink supply contract for 5 years
Machines warranted for 24 hour fix or replace throughout contract term
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Device as a Service
Full range of devices from Desktop, Laptop and Tablet
Three year subscription contract – no capital payments
All devices carry three year replace or fix warranty
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Black Box™ Integration Services
Feeds from Telephony, CCTV, Management Systems,Door security,
personal devices, Accounts packages, sales tracking systems
Integrated feeds into one MIS point
Real-Time data, delivered as usable information
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Lifeline
Full range of solutions, from AID CALL for medical patients,
to monitoring systems for lone workers
Consultative approach to suit your business needs
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Cyber Security
GDPR audits for compliance
Cyber Essentials
Cyber Plus
Virtual Data compliance support service
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Consultancy
IT system consultancy
Trading, financial and CRM applications
Third party integration
Data consolidation
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Security & Access control
Whether you need CCTV, digital door access control or a new alarm system, we can tailor an installation to suit your needs.
Cloud
Physical server to virtual Tier 3 managed hosting
Server management and housekeeping
Back-up processing and maintenance
Disaster recovery provisions
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Technical Support
Telephone systems and CCTV
Operating systems – MS Windows or Linux
Email systems and internet
Anti-virus protection and resolution
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True IT specialists
Proud to be specialists in the following sectors
RDS is here to help
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Get the right IT support for your business
Support and maintenance
At RDS Global, we pride ourselves on delivering high quality support
to our customer – it’s what we have been doing for nearly 20 years.
We also give you choice about the support. In the same way that we tailor solutions to suit our customers’ specific requirements, the same goes for support.
10/01/2019
RDS visits Derby College to support the importance of maths and English
For millions of anxious students across the country, exam-results-day marks a defining point in the trajectory of their future careers paths.
Many will achieve the qualifications necessary for college or university, or perhaps a more direct route into work. But for countless others, who don’t get the grades they need, that very same pathway can be fraught with obstacles and challenges along the way.
Grades do matter. Whether we like to admit it or not, it’s something all employers take
10/01/2019
RDS visits Derby College to support the importance of maths and English
For millions of anxious students across the country, exam-results-day marks a defining point in the trajectory of their future careers paths.
Many will achieve the qualifications necessary for college or university, or perhaps a more direct route into work. But for countless others, who don’t get the grades they need, that very same pathway can be fraught with obstacles and challenges along the way.
Grades do matter. Whether we like to admit it or not, it’s something all employers take
19/12/2018
Protecting your business from cyber attacks in 2019
The rise of digital technology in recent years and decades has led to unprecedented levels of opportunity for businesses of all shapes and sizes.
Those embracing what has been described as the 4th Industrial Revolution can now look to the world of cyber to improve and streamline processes and promote their brand, goods and services to a much larger audience, often at a fraction of the cost compared to traditional forms of marketing and advertising.
However as digital capabilities grow to l
19/12/2018
Protecting your business from cyber attacks in 2019
The rise of digital technology in recent years and decades has led to unprecedented levels of opportunity for businesses of all shapes and sizes.
Those embracing what has been described as the 4th Industrial Revolution can now look to the world of cyber to improve and streamline processes and promote their brand, goods and services to a much larger audience, often at a fraction of the cost compared to traditional forms of marketing and advertising.
However as digital capabilities grow to l
04/12/2018
Greendown Trust
“RDS Global have been our IT partner for over 20 years. We have our nurse call system maintained by RDS and we have peace of mind with RDS support, for our crucial alert infrastructure” Pam McGowan, Registered Manager – Greendown Trust.
Greendown Trust work within the care home and nursing sector since it was originally founded in 1971, which has helped thousands of residents receive the highest-quality care and accommodation across the country.
They first approached us
04/12/2018
Greendown Trust
“RDS Global have been our IT partner for over 20 years. We have our nurse call system maintained by RDS and we have peace of mind with RDS support, for our crucial alert infrastructure” Pam McGowan, Registered Manager – Greendown Trust.
Greendown Trust work within the care home and nursing sector since it was originally founded in 1971, which has helped thousands of residents receive the highest-quality care and accommodation across the country.
They first approached us
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“We regard RDS as an essential business partner for our company”
Ken Glass – Financial Controller, Mercedes-Benz of Hertford
“I’ve never known service like it, As if having your own butler for everything network related”
Simon Murray – IT manager, Crescent Building Supplies
“With the assistance and expertise from RDS, BSWC have achieved Cyber Essentials and are also highly confident with the General Data Protection Regulations. We see RDS as a safe pair of hands and a long term partner to BSWC.”
Vaughan Evans – Operations Director, Builders Supplies (West Coast) Ltd
“RDS have become a trusted and fully engaged partner”
Russell Jepson – Group Business Improvement Manager, Sandicliffe
“RDS Global response times are excellent, We have been very pleased with our warden call system”
Juliet Eames – Manager, Scarborough Flower Fund Homes
“RDS have worked with our business for many years and over the time have provided a consistent and professional level of service, making them a valued business partner.”
Chris Roberts – Group Managing Directors, Drive Motor Retail Ltd
“RDS Global have been our IT partner for over 20 years. We have our nurse call system maintained by RDS and we have peace of mind with RDS support, for our crucial alert infrastructure”
Pam McGowan – Registered Manager – Greendown Trust
“RDS is the company’s IT department, Essentially, if we have an IT issue, RDS will take care of it”
James Toothill – Chief Financial Officer, Jacksons Group
Get the right IT support for your business