RDS Black Box™
Feeds from Telephony, CCTV, Management Systems,Door security,
personal devices, Accounts packages, sales tracking systems
Integrated feeds into one MIS point
Real-Time data, delivered as usable information
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Customer Care
Support from end to end
Dedicated account managers
Service Level Agreements
Ongoing technical and business support
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Networks
Requirements matched - availability, performance and capacity
Telecoms – calls, lines, mobiles
Converged networks – data, voice, video
Technical support and monitoring by in-house network specialists
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Telecoms
Consultative approach Full turnkey systems
Telecom convergence solutions PABX systems
VoIP systems Installation and support
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Print Managed Service
No capital outlay for new, high performance printers
Ink supply contract for 5 years
Machines warranted for 24 hour fix or replace throughout contract term
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Device as a Service
Full range of devices from Desktop, Laptop and Tablet
Three year subscription contract – no capital payments
All devices carry three year replace or fix warranty
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Lifeline
Full range of solutions, from AID CALL for medical patients,
to monitoring systems for lone workers
Consultative approach to suit your business needs
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Cyber Security
GDPR audits for compliance
Cyber Essentials
Cyber Plus
Virtual Data compliance support service
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Consultancy
IT system consultancy
Trading, financial and CRM applications
Third party integration
Data consolidation
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Security & Access control
Whether you need CCTV, digital door access control or a new alarm system, we can tailor an installation to suit your needs.
Cloud
Physical server to virtual Tier 3 managed hosting
Server management and housekeeping
Back-up processing and maintenance
Disaster recovery provisions
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Technical Support
Telephone systems and CCTV
Operating systems – MS Windows or Linux
Email systems and internet
Anti-virus protection and resolution
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True IT specialists
Proud to be specialists in the following sectors
RDS is here to help
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Support and maintenance
At RDS Global, we pride ourselves on delivering high quality support
to our customer – it’s what we have been doing for nearly 20 years.
We also give you choice about the support. In the same way that we tailor solutions to suit our customers’ specific requirements, the same goes for support.
17/04/2019
Windows 7 is on the way out – what should your next move be?
Since its emergence in 2009, Windows 7 has proven to be a hugely popular operating system for businesses and individuals alike.
The successor to the often much-maligned Windows Vista, Window 7’s functionality and simple usability was an instant hit for many, quickly winning the system plenty of plaudits… and lots of loyal users in the process.
However, nothing can last forever in the world of technology. In this innovative and fast-paced digital age, standing still is the same as falling
17/04/2019
Windows 7 is on the way out – what should your next move be?
Since its emergence in 2009, Windows 7 has proven to be a hugely popular operating system for businesses and individuals alike.
The successor to the often much-maligned Windows Vista, Window 7’s functionality and simple usability was an instant hit for many, quickly winning the system plenty of plaudits… and lots of loyal users in the process.
However, nothing can last forever in the world of technology. In this innovative and fast-paced digital age, standing still is the same as falling
10/04/2019
RDS completes Derby 10k for local charity – Thank You to everybody who donated
What has six legs, buckets of determination and last weekend, took part in one of the biggest racing events of the year?
If you’re picturing some kind of weird-looking horse galloping around Aintree, then stop right there! We are, of course, talking about RDS Global’s very own Mark, Lucy, and Thomas — who, after weeks of solid training, semi-strict dieting and running up and down steps like Rocky Balboa, joined thousands of runners from across the region in the Derby 10k.
Sure, Tiger
10/04/2019
RDS completes Derby 10k for local charity – Thank You to everybody who donated
What has six legs, buckets of determination and last weekend, took part in one of the biggest racing events of the year?
If you’re picturing some kind of weird-looking horse galloping around Aintree, then stop right there! We are, of course, talking about RDS Global’s very own Mark, Lucy, and Thomas — who, after weeks of solid training, semi-strict dieting and running up and down steps like Rocky Balboa, joined thousands of runners from across the region in the Derby 10k.
Sure, Tiger
26/03/2019
RDS celebrates women in Science, Technology, Engineering and Mathematics
Earlier in the month, the world came together in celebration of International Women’s Day. Forging a better and more gender-balanced world has long been an important issue. Not just in our societal communities, but within our businesses and industries also.
‘Think Equal, Build Smart, Innovate for Change’ was this year's underlying message, and RDS Global was proud to support that sentiment — attending an extraordinary event (coinciding with International Women’s Day) showcasing the
26/03/2019
RDS celebrates women in Science, Technology, Engineering and Mathematics
Earlier in the month, the world came together in celebration of International Women’s Day. Forging a better and more gender-balanced world has long been an important issue. Not just in our societal communities, but within our businesses and industries also.
‘Think Equal, Build Smart, Innovate for Change’ was this year's underlying message, and RDS Global was proud to support that sentiment — attending an extraordinary event (coinciding with International Women’s Day) showcasing the
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“We regard RDS as an essential business partner for our company”
Ken Glass – Financial Controller, Mercedes-Benz of Hertford
“I’ve never known service like it, As if having your own butler for everything network related”
Simon Murray – IT manager, Crescent Building Supplies
“With the assistance and expertise from RDS, BSWC have achieved Cyber Essentials and are also highly confident with the General Data Protection Regulations. We see RDS as a safe pair of hands and a long term partner to BSWC.”
Vaughan Evans – Operations Director, Builders Supplies (West Coast) Ltd
“RDS have become a trusted and fully engaged partner”
Russell Jepson – Group Business Improvement Manager, Sandicliffe
“RDS Global response times are excellent, We have been very pleased with our warden call system”
Juliet Eames – Manager, Scarborough Flower Fund Homes
“RDS have worked with our business for many years and over the time have provided a consistent and professional level of service, making them a valued business partner.”
Chris Roberts – Group Managing Directors, Drive Motor Retail Ltd
“RDS Global have been our IT partner for over 20 years. We have our nurse call system maintained by RDS and we have peace of mind with RDS support, for our crucial alert infrastructure”
Pam McGowan – Registered Manager – Greendown Trust
“RDS is the company’s IT department, Essentially, if we have an IT issue, RDS will take care of it”
James Toothill – Chief Financial Officer, Jacksons Group
Get the right IT support for your business