Customer Care
Support from end to end
Dedicated account managers
Service Level Agreements
Ongoing technical and business support
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Networks
Requirements matched - availability, performance and capacity
Telecoms – calls, lines, mobiles
Converged networks – data, voice, video
Technical support and monitoring by in-house network specialists
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Telecoms
Consultative approach Full turnkey systems
Telecom convergence solutions PABX systems
VoIP systems Installation and support
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Print Managed Service
No capital outlay for new, high performance printers
Ink supply contract for 5 years
Machines warranted for 24 hour fix or replace throughout contract term
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Device as a Service
Full range of devices from Desktop, Laptop and Tablet
Three year subscription contract – no capital payments
All devices carry three year replace or fix warranty
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Black Box™ Integration Services
Feeds from Telephony, CCTV, Management Systems,Door security,
personal devices, Accounts packages, sales tracking systems
Integrated feeds into one MIS point
Real-Time data, delivered as usable information
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Lifeline
Full range of solutions, from AID CALL for medical patients,
to monitoring systems for lone workers
Consultative approach to suit your business needs
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Cyber Security
GDPR audits for compliance
Cyber Essentials
Cyber Plus
Virtual Data compliance support service
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Consultancy
IT system consultancy
Trading, financial and CRM applications
Third party integration
Data consolidation
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Security & Access control
Whether you need CCTV, digital door access control or a new alarm system, we can tailor an installation to suit your needs.
Cloud
Physical server to virtual Tier 3 managed hosting
Server management and housekeeping
Back-up processing and maintenance
Disaster recovery provisions
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Technical Support
Telephone systems and CCTV
Operating systems – MS Windows or Linux
Email systems and internet
Anti-virus protection and resolution
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True IT specialists
Proud to be specialists in the following sectors
Celebrating 20 years of RDS Global
RDS is here to help
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Get the right IT support for your business
Support and maintenance
At RDS Global, we pride ourselves on delivering high quality support
to our customer – it’s what we have been doing for nearly 20 years.
We also give you choice about the support. In the same way that we tailor solutions to suit our customers’ specific requirements, the same goes for support.
09/10/2018
RDS proud to sponsor talented rally driver Louise
In line with RDS’ strategy of championing women in technology and fighting for a more inclusive, equal world (please see our recent blog outlining how we’re doing this), we’re proud to be sponsoring and supporting talented British driver, Louise Cook.
Louise, a former British Rally Championship Ladies Champion, made her debut at the British round of the World Rally Championship recently - the Wales Rally GB – an event famed for being amongst the most challenging in the world.
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09/10/2018
RDS proud to sponsor talented rally driver Louise
In line with RDS’ strategy of championing women in technology and fighting for a more inclusive, equal world (please see our recent blog outlining how we’re doing this), we’re proud to be sponsoring and supporting talented British driver, Louise Cook.
Louise, a former British Rally Championship Ladies Champion, made her debut at the British round of the World Rally Championship recently - the Wales Rally GB – an event famed for being amongst the most challenging in the world.
S
25/09/2018
Breaking down the barriers facing women in the IT sector
Stereotypes can be difficult to break down in all walks of life.
Here at RDS Global we are passionate about what we do – we see the positive difference Information and Digital Technology has not just on our clients but in the wider society in general.
There’s never been a more interesting time to be working in IT. There are so many developments, it is a fast-paced industry and you get to work at the cutting-edge of a sector that plays a role in all aspects of our lives.
So why does
25/09/2018
Breaking down the barriers facing women in the IT sector
Stereotypes can be difficult to break down in all walks of life.
Here at RDS Global we are passionate about what we do – we see the positive difference Information and Digital Technology has not just on our clients but in the wider society in general.
There’s never been a more interesting time to be working in IT. There are so many developments, it is a fast-paced industry and you get to work at the cutting-edge of a sector that plays a role in all aspects of our lives.
So why does
21/09/2018
The latest members to join the RDS Global team
RDS have had a fantastic year so far predominately owing to the wonderful team they have and their support in the RDS Global vision set out this year by the directors. RDS have gone from strength to strength and this can only mean the best for their customers who are at the forefront of RDS Global’s decision making.
Phil Harvey RDS Global’s MD said: “With the continued growth of our customer base and product range we have also seen the continued growth of our teams here at RDS
21/09/2018
The latest members to join the RDS Global team
RDS have had a fantastic year so far predominately owing to the wonderful team they have and their support in the RDS Global vision set out this year by the directors. RDS have gone from strength to strength and this can only mean the best for their customers who are at the forefront of RDS Global’s decision making.
Phil Harvey RDS Global’s MD said: “With the continued growth of our customer base and product range we have also seen the continued growth of our teams here at RDS
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“We regard RDS as an essential business partner for our company”
Ken Glass – Financial Controller, Mercedes-Benz of Hertford
“I’ve never known service like it, As if having your own butler for everything network related”
Simon Murray – IT manager, Crescent Building Supplies
“With the assistance and expertise from RDS, BSWC have achieved Cyber Essentials and are also highly confident with the General Data Protection Regulations. We see RDS as a safe pair of hands and a long term partner to BSWC.”
Vaughan Evans – Operations Director, Builders Supplies (West Coast) Ltd
“RDS have become a trusted and fully engaged partner”
Russell Jepson – Group Business Improvement Manager, Sandicliffe
“RDS Global response times are excellent, We have been very pleased with our warden call system”
Juliet Eames – Manager, Scarborough Flower Fund Homes
“RDS have worked with our business for many years and over the time have provided a consistent and professional level of service, making them a valued business partner.”
Chris Roberts – Group Managing Directors, Drive Motor Retail Ltd
“RDS Global have been our IT partner for over 20 years. We have our nurse call system maintained by RDS and we have peace of mind with RDS support, for our crucial alert infrastructure”
Pam McGowan – Registered Manager – Greendown Trust
“RDS is the company’s IT department, Essentially, if we have an IT issue, RDS will take care of it”
James Toothill – Chief Financial Officer, Jacksons Group
Get the right IT support for your business