View Of Staff In Busy Customer Service Department

Customer Care

Support from end to end
Dedicated account managers
Service Level Agreements
Ongoing technical and business support

Network

Networks

Requirements matched - availability, performance and capacity
Telecoms – calls, lines, mobiles
Converged networks – data, voice, video
Technical support and monitoring by in-house network specialists

Telecoms

Telecoms

Consultative approach Full turnkey systems
Telecom convergence solutions PABX systems
VoIP systems Installation and support

Managed Print Service

Print Managed Service

No capital outlay for new, high performance printers
Ink supply contract for 5 years
Machines warranted for 24 hour fix or replace throughout contract term

Device as a Service

Device as a Service

Full range of devices from Desktop, Laptop and Tablet
Three year subscription contract – no capital payments
All devices carry three year replace or fix warranty

Black Box

Black Box™
Integration Services

Feeds from Telephony, CCTV, Management Systems,Door security,
personal devices, Accounts packages, sales tracking systems
Integrated feeds into one MIS point
Real-Time data, delivered as usable information

Lifeline

Lifeline

Full range of solutions, from AID CALL for medical patients,
to monitoring systems for lone workers
Consultative approach to suit your business needs

Web

Cyber Security

GDPR audits for compliance
Cyber Essentials
Cyber Plus
Virtual Data compliance support service

Consultancy

Consultancy

IT system consultancy
Trading, financial and CRM applications
Third party integration
Data consolidation

Security

Security &
Access control

Whether you need CCTV, digital door access
control or a new alarm system, we can tailor
an installation to suit your needs.

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Cloud Serviced

Cloud

Physical server to virtual Tier 3 managed hosting
Server management and housekeeping
Back-up processing and maintenance
Disaster recovery provisions

IT Support

Technical Support

Telephone systems and CCTV
Operating systems – MS Windows or Linux
Email systems and internet
Anti-virus protection and resolution

True IT specialists

Proud to be specialists in the following sectors

GDPR has arrived, but don’t panic!
RDS is here to help
Click for a free cyber risk report.CYBER RISK REPORT

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Support and maintenance

At RDS Global, we pride ourselves on delivering high quality support
to our customer – it’s what we have been doing for nearly 20 years.

We also give you choice about the support. In the same way that we tailor solutions to suit our customers’ specific requirements, the same goes for support.

10/01/2019

RDS visits Derby College to support the importance of maths and English

For millions of anxious students across the country, exam-results-day marks a defining point in the trajectory of their future careers paths.

Many will achieve the qualifications necessary for college or university, or perhaps a more direct route into work. But for countless others, who don’t get the grades they need, that very same pathway can be fraught with obstacles and challenges along the way.

Grades do matter. Whether we like to admit it or not, it’s something all employers take

10/01/2019

RDS visits Derby College to support the importance of maths and English

For millions of anxious students across the country, exam-results-day marks a defining point in the trajectory of their future careers paths.

Many will achieve the qualifications necessary for college or university, or perhaps a more direct route into work. But for countless others, who don’t get the grades they need, that very same pathway can be fraught with obstacles and challenges along the way.

Grades do matter. Whether we like to admit it or not, it’s something all employers take

19/12/2018

Protecting your business from cyber attacks in 2019

The rise of digital technology in recent years and decades has led to unprecedented levels of opportunity for businesses of all shapes and sizes.

Those embracing what has been described as the 4th Industrial Revolution can now look to the world of cyber to improve and streamline processes and promote their brand, goods and services to a much larger audience, often at a fraction of the cost compared to traditional forms of marketing and advertising.

However as digital capabilities grow to l

19/12/2018

Protecting your business from cyber attacks in 2019

The rise of digital technology in recent years and decades has led to unprecedented levels of opportunity for businesses of all shapes and sizes.

Those embracing what has been described as the 4th Industrial Revolution can now look to the world of cyber to improve and streamline processes and promote their brand, goods and services to a much larger audience, often at a fraction of the cost compared to traditional forms of marketing and advertising.

However as digital capabilities grow to l

04/12/2018

Greendown Trust

“RDS Global have been our IT partner for over 20 years. We have our nurse call system maintained by RDS and we have peace of mind with RDS support, for our crucial alert infrastructure” Pam McGowan, Registered Manager – Greendown Trust.

 

Greendown Trust work within the care home and nursing sector since it was originally founded in 1971, which has helped thousands of residents receive the highest-quality care and accommodation across the country.

They first approached us

04/12/2018

Greendown Trust

“RDS Global have been our IT partner for over 20 years. We have our nurse call system maintained by RDS and we have peace of mind with RDS support, for our crucial alert infrastructure” Pam McGowan, Registered Manager – Greendown Trust.

 

Greendown Trust work within the care home and nursing sector since it was originally founded in 1971, which has helped thousands of residents receive the highest-quality care and accommodation across the country.

They first approached us

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Get the right IT support for your business

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