Black Box

RDS Black Box™

Feeds from Telephony, CCTV, Management Systems,Door security,
personal devices, Accounts packages, sales tracking systems
Integrated feeds into one MIS point
Real-Time data, delivered as usable information

View Of Staff In Busy Customer Service Department

Customer Care

Support from end to end
Dedicated account managers
Service Level Agreements
Ongoing technical and business support

Network

Networks

Requirements matched - availability, performance and capacity
Telecoms – calls, lines, mobiles
Converged networks – data, voice, video
Technical support and monitoring by in-house network specialists

Telecoms

Telecoms

Consultative approach Full turnkey systems
Telecom convergence solutions PABX systems
VoIP systems Installation and support

Managed Print Service

Print Managed Service

No capital outlay for new, high performance printers
Ink supply contract for 5 years
Machines warranted for 24 hour fix or replace throughout contract term

Device as a Service

Device as a Service

Full range of devices from Desktop, Laptop and Tablet
Three year subscription contract – no capital payments
All devices carry three year replace or fix warranty

Lifeline

Lifeline

Full range of solutions, from AID CALL for medical patients,
to monitoring systems for lone workers
Consultative approach to suit your business needs

Web

Cyber Security

GDPR audits for compliance
Cyber Essentials
Cyber Plus
Virtual Data compliance support service

Consultancy

Consultancy

IT system consultancy
Trading, financial and CRM applications
Third party integration
Data consolidation

Security

Security &
Access control

Whether you need CCTV, digital door access
control or a new alarm system, we can tailor
an installation to suit your needs.

Read More

Cloud Serviced

Cloud

Physical server to virtual Tier 3 managed hosting
Server management and housekeeping
Back-up processing and maintenance
Disaster recovery provisions

IT Support

Technical Support

Telephone systems and CCTV
Operating systems – MS Windows or Linux
Email systems and internet
Anti-virus protection and resolution

True IT specialists

Proud to be specialists in the following sectors

GDPR has arrived, but don’t panic!
RDS is here to help
Click for a free cyber risk report.CYBER RISK REPORT

Menu

Get the right IT support for your business

Contact Us

Support and maintenance

At RDS Global, we pride ourselves on delivering high quality support
to our customer – it’s what we have been doing for nearly 20 years.

We also give you choice about the support. In the same way that we tailor solutions to suit our customers’ specific requirements, the same goes for support.

11/09/2019

RDS celebrates big win at this year’s Chamber Business Awards!

Friday 6th September 2019 saw businesses from across the region gather for an evening of celebration and recognition at Derby’s Pride Park Stadium — for the 2019 Derbyshire Business Awards, in association with the East Midlands Chamber of Commerce.

Except for a couple of key faces who couldn’t quite make it (we’ll get to that in a minute!), RDS Global attended with good presence, taking home this year’s Community Impact Award.

Awarded to businesses that have demonstrated exceptio

11/09/2019

RDS celebrates big win at this year’s Chamber Business Awards!

Friday 6th September 2019 saw businesses from across the region gather for an evening of celebration and recognition at Derby’s Pride Park Stadium — for the 2019 Derbyshire Business Awards, in association with the East Midlands Chamber of Commerce.

Except for a couple of key faces who couldn’t quite make it (we’ll get to that in a minute!), RDS Global attended with good presence, taking home this year’s Community Impact Award.

Awarded to businesses that have demonstrated exceptio

23/08/2019

ISDN is being switched off — everything you need to know

Since being launched in 1986, ISDN (Integrated Service Digital Network) has been providing enhanced telecommunications capabilities to millions of businesses across the UK.

At the time of its release, ISDN was considered a technical innovation — allowing for both voice and data services to be delivered over digital lines simultaneously. This not only sparked the high-speed Internet era of the 1990s (128 kbps was the pinnacle of the day!) but also made it entirely possible for businesses to

23/08/2019

ISDN is being switched off — everything you need to know

Since being launched in 1986, ISDN (Integrated Service Digital Network) has been providing enhanced telecommunications capabilities to millions of businesses across the UK.

At the time of its release, ISDN was considered a technical innovation — allowing for both voice and data services to be delivered over digital lines simultaneously. This not only sparked the high-speed Internet era of the 1990s (128 kbps was the pinnacle of the day!) but also made it entirely possible for businesses to

14/08/2019

A £480 car, four countries, three days and thousands of miles… what could go wrong?!

Here at RDS Global, our fundraising and charity work will take on a distinctly continental feel next month as our very own Phil Harvey and Andy Flinn – Managing Director and CEO respectively – take on the daunting and renowned Pavestone Rally challenge.

Setting off from Reims in Northern France, the pair will be tasked with driving through Europe before arriving in beautiful Lake Como in Italy’s Lombardy region – just three days later.

En route, the two intrepid explorers will pass

14/08/2019

A £480 car, four countries, three days and thousands of miles… what could go wrong?!

Here at RDS Global, our fundraising and charity work will take on a distinctly continental feel next month as our very own Phil Harvey and Andy Flinn – Managing Director and CEO respectively – take on the daunting and renowned Pavestone Rally challenge.

Setting off from Reims in Northern France, the pair will be tasked with driving through Europe before arriving in beautiful Lake Como in Italy’s Lombardy region – just three days later.

En route, the two intrepid explorers will pass

0
Average waiting time in seconds
0
%
Same Day Fix (Calls)
0
%
Same Day Fix (Other)
0
%
Client satisfaction
0
%
Overall SLAs Met

Get the right IT support for your business

Contact Us