Customer Care
Support from end to end
Dedicated account managers
Service Level Agreements
Ongoing technical and business support
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Networks
Requirements matched - availability, performance and capacity
Telecoms – calls, lines, mobiles
Converged networks – data, voice, video
Technical support and monitoring by in-house network specialists
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Telecoms
Consultative approach Full turnkey systems
Telecom convergence solutions PABX systems
VoIP systems Installation and support
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Print Managed Service
No capital outlay for new, high performance printers
Ink supply contract for 5 years
Machines warranted for 24 hour fix or replace throughout contract term
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Device as a Service
Full range of devices from Desktop, Laptop and Tablet
Three year subscription contract – no capital payments
All devices carry three year replace or fix warranty
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Black Box™ Integration Services
Feeds from Telephony, CCTV, Management Systems,Door security,
personal devices, Accounts packages, sales tracking systems
Integrated feeds into one MIS point
Real-Time data, delivered as usable information
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Lifeline
Full range of solutions, from AID CALL for medical patients,
to monitoring systems for lone workers
Consultative approach to suit your business needs
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Cyber Security
GDPR audits for compliance
Cyber Essentials
Cyber Plus
Virtual Data compliance support service
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Consultancy
IT system consultancy
Trading, financial and CRM applications
Third party integration
Data consolidation
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Security & Access control
Whether you need CCTV, digital door access control or a new alarm system, we can tailor an installation to suit your needs.
Cloud
Physical server to virtual Tier 3 managed hosting
Server management and housekeeping
Back-up processing and maintenance
Disaster recovery provisions
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Technical Support
Telephone systems and CCTV
Operating systems – MS Windows or Linux
Email systems and internet
Anti-virus protection and resolution
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True IT specialists
Proud to be specialists in the following sectors
RDS is here to help
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Get the right IT support for your business
Support and maintenance
At RDS Global, we pride ourselves on delivering high quality support
to our customer – it’s what we have been doing for nearly 20 years.
We also give you choice about the support. In the same way that we tailor solutions to suit our customers’ specific requirements, the same goes for support.
15/02/2019
RDS academy students celebrate graduation
Earlier in the academic year, five students from Derby College’s Joseph Wright Centre embarked on an exciting journey, undertaking a 17-week placement with RDS Global to enhance their studies and gain invaluable experience working in the IT sector.
Today, we are proud to announce that Alfie, Yusuf, Qasim, Dylan and Brandon have all completed their placements, and have successfully graduated from our Technology Employer Academy programme. This means they will now resume their studies at Derb
15/02/2019
RDS academy students celebrate graduation
Earlier in the academic year, five students from Derby College’s Joseph Wright Centre embarked on an exciting journey, undertaking a 17-week placement with RDS Global to enhance their studies and gain invaluable experience working in the IT sector.
Today, we are proud to announce that Alfie, Yusuf, Qasim, Dylan and Brandon have all completed their placements, and have successfully graduated from our Technology Employer Academy programme. This means they will now resume their studies at Derb
05/02/2019
Why cybercrime stats back up what we already know
Sometimes actions (and stats/facts) speak louder than words.
And that’s certainly the case when it comes to cybercrime, with statistics backing up what we already know – businesses must protect themselves or risk significant disruption and reputational impact.
Businesses are quite rightly being strongly encouraged to take cybercrime and cyber security seriously – and guard against the threats that continue to grow in prominence, complexity and severity.
However, just as they say a
05/02/2019
Why cybercrime stats back up what we already know
Sometimes actions (and stats/facts) speak louder than words.
And that’s certainly the case when it comes to cybercrime, with statistics backing up what we already know – businesses must protect themselves or risk significant disruption and reputational impact.
Businesses are quite rightly being strongly encouraged to take cybercrime and cyber security seriously – and guard against the threats that continue to grow in prominence, complexity and severity.
However, just as they say a
21/01/2019
Why have CCTV systems become so integral to businesses?
Closed-circuit television systems – commonly referred to as CCTV - have come a long way since they began popping up across the UK in the 1970s, initially as protection for large, high-risk establishments such as banks.
However today CCTV systems are very much mainstream. Why? Because they can provide peace of mind, valuable information and, due to their versatility, are useful to all from sole traders and start-ups to multinationals and institutions/locations where security and monitoring i
21/01/2019
Why have CCTV systems become so integral to businesses?
Closed-circuit television systems – commonly referred to as CCTV - have come a long way since they began popping up across the UK in the 1970s, initially as protection for large, high-risk establishments such as banks.
However today CCTV systems are very much mainstream. Why? Because they can provide peace of mind, valuable information and, due to their versatility, are useful to all from sole traders and start-ups to multinationals and institutions/locations where security and monitoring i
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“We regard RDS as an essential business partner for our company”
Ken Glass – Financial Controller, Mercedes-Benz of Hertford
“I’ve never known service like it, As if having your own butler for everything network related”
Simon Murray – IT manager, Crescent Building Supplies
“With the assistance and expertise from RDS, BSWC have achieved Cyber Essentials and are also highly confident with the General Data Protection Regulations. We see RDS as a safe pair of hands and a long term partner to BSWC.”
Vaughan Evans – Operations Director, Builders Supplies (West Coast) Ltd
“RDS have become a trusted and fully engaged partner”
Russell Jepson – Group Business Improvement Manager, Sandicliffe
“RDS Global response times are excellent, We have been very pleased with our warden call system”
Juliet Eames – Manager, Scarborough Flower Fund Homes
“RDS have worked with our business for many years and over the time have provided a consistent and professional level of service, making them a valued business partner.”
Chris Roberts – Group Managing Directors, Drive Motor Retail Ltd
“RDS Global have been our IT partner for over 20 years. We have our nurse call system maintained by RDS and we have peace of mind with RDS support, for our crucial alert infrastructure”
Pam McGowan – Registered Manager – Greendown Trust
“RDS is the company’s IT department, Essentially, if we have an IT issue, RDS will take care of it”
James Toothill – Chief Financial Officer, Jacksons Group
Get the right IT support for your business