Customer Care
Support from end to end
Dedicated account managers
Service Level Agreements
Ongoing technical and business support
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Networks
Requirements matched - availability, performance and capacity
Telecoms – calls, lines, mobiles
Converged networks – data, voice, video
Technical support and monitoring by in-house network specialists
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Telecoms
Consultative approach Full turnkey systems
Telecom convergence solutions PABX systems
VoIP systems Installation and support
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Print Managed Service
No capital outlay for new, high performance printers
Ink supply contract for 5 years
Machines warranted for 24 hour fix or replace throughout contract term
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Device as a Service
Full range of devices from Desktop, Laptop and Tablet
Three year subscription contract – no capital payments
All devices carry three year replace or fix warranty
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Black Box™ Integration Services
Feeds from Telephony, CCTV, Management Systems,Door security,
personal devices, Accounts packages, sales tracking systems
Integrated feeds into one MIS point
Real-Time data, delivered as usable information
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Lifeline
Full range of solutions, from AID CALL for medical patients,
to monitoring systems for lone workers
Consultative approach to suit your business needs
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Cyber Security
GDPR audits for compliance
Cyber Essentials
Cyber Plus
Virtual Data compliance support service
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Consultancy
IT system consultancy
Trading, financial and CRM applications
Third party integration
Data consolidation
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Security & Access control
Whether you need CCTV, digital door access control or a new alarm system, we can tailor an installation to suit your needs.
Cloud
Physical server to virtual Tier 3 managed hosting
Server management and housekeeping
Back-up processing and maintenance
Disaster recovery provisions
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Technical Support
Telephone systems and CCTV
Operating systems – MS Windows or Linux
Email systems and internet
Anti-virus protection and resolution
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True IT specialists
Proud to be specialists in the following sectors
Celebrating 20 years of RDS Global
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Get the right IT support for your business
Support and maintenance
At RDS Global, we pride ourselves on delivering high quality support
to our customer – it’s what we have been doing for nearly 20 years.
We also give you choice about the support. In the same way that we tailor solutions to suit our customers’ specific requirements, the same goes for support.
21/09/2018
The latest members to join the RDS Global team.
RDS have had a fantastic year so far predominately owing to the wonderful team they have and their support in the RDS Global vision set out this year by the directors. RDS have gone from strength to strength and this can only mean the best for their customers who are at the forefront of RDS Global’s decision making.
Phil Harvey RDS Global’s MD said: “With the continued growth of our customer base and product range we have also seen the continued growth of our teams here at RDS
21/09/2018
The latest members to join the RDS Global team.
RDS have had a fantastic year so far predominately owing to the wonderful team they have and their support in the RDS Global vision set out this year by the directors. RDS have gone from strength to strength and this can only mean the best for their customers who are at the forefront of RDS Global’s decision making.
Phil Harvey RDS Global’s MD said: “With the continued growth of our customer base and product range we have also seen the continued growth of our teams here at RDS
20/09/2018
Why our CSR activity has become personal
Many businesses these days are involved in some form of Corporate Social Responsibility (CSR) activity and it is certainly something we here at RDS Global take great pride in.
There’s no getting away from the fact that CSR activity is rarely completely altruistic and often a business conducting charity work and the like can benefit from positive PR and enhanced reputation – and rightly so.
However, sometimes a business’s CSR activity just feels right and any benefit the business may
20/09/2018
Why our CSR activity has become personal
Many businesses these days are involved in some form of Corporate Social Responsibility (CSR) activity and it is certainly something we here at RDS Global take great pride in.
There’s no getting away from the fact that CSR activity is rarely completely altruistic and often a business conducting charity work and the like can benefit from positive PR and enhanced reputation – and rightly so.
However, sometimes a business’s CSR activity just feels right and any benefit the business may
10/08/2018
RDS Global’s record breaking year continues!
RDS Global are just over half way through the year and they have continued with their record breaking recruitment year.
RDS have successfully recruited for divisions within the business including Engineering, Sales, Development and now Sonia Sidhu has joined their growing Support team. This comes as the customer base continues to increase and the inevitable need for the business to grow.
Sonia joins the team with a background in customer service and has been a welcome addition to the team
10/08/2018
RDS Global’s record breaking year continues!
RDS Global are just over half way through the year and they have continued with their record breaking recruitment year.
RDS have successfully recruited for divisions within the business including Engineering, Sales, Development and now Sonia Sidhu has joined their growing Support team. This comes as the customer base continues to increase and the inevitable need for the business to grow.
Sonia joins the team with a background in customer service and has been a welcome addition to the team
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“we regard RDS as an essential business partner for our company”
Ken Glass – financial controller, Mercedes-Benz of Hertford
“I’ve never known service like it, As if having your own butler for everything network related”
Simon Murray – IT manager, Crescent Building Supplies
“In terms of problem ownership, we have absolute confidence in RDS”
Martin Rumble – managing director, Martin Rumble Vauxhall
“RDS have become a trusted and fully engaged partner”
Russell Jepson – group business improvement manager, Sandicliffe
“RDS Global response times are excellent, We have been very pleased with our warden call system”
Juliet Eames – manager, Scarborough Flower Fund Homes
“I would recommend RDS 100%, Solutions are always cost effective and delivered professionally”
Daniel Pastor – IT manager, W Boyes & Co
“we regard RDS as a safe pair of hands, their engineers take instant, direct problem ownership”
Angela Tunnard – general manager, Whitley Hall Hotel
“RDS is the company’s IT department, Essentially, if we have an IT issue, RDS will take care of it”
James Toothill – chief financial officer, Jacksons Group
Get the right IT support for your business