RDS Black Box™
Feeds from Telephony, CCTV, Management Systems,Door security,
personal devices, Accounts packages, sales tracking systems
Integrated feeds into one MIS point
Real-Time data, delivered as usable information
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Customer Care
Support from end to end
Dedicated account managers
Service Level Agreements
Ongoing technical and business support
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Networks
Requirements matched - availability, performance and capacity
Telecoms – calls, lines, mobiles
Converged networks – data, voice, video
Technical support and monitoring by in-house network specialists
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Telecoms
Consultative approach Full turnkey systems
Telecom convergence solutions PABX systems
VoIP systems Installation and support
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Print Managed Service
No capital outlay for new, high performance printers
Ink supply contract for 5 years
Machines warranted for 24 hour fix or replace throughout contract term
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Device as a Service
Full range of devices from Desktop, Laptop and Tablet
Three year subscription contract – no capital payments
All devices carry three year replace or fix warranty
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Lifeline
Full range of solutions, from AID CALL for medical patients,
to monitoring systems for lone workers
Consultative approach to suit your business needs
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Cyber Security
GDPR audits for compliance
Cyber Essentials
Cyber Plus
Virtual Data compliance support service
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Consultancy
IT system consultancy
Trading, financial and CRM applications
Third party integration
Data consolidation
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Security & Access control
Whether you need CCTV, digital door access control or a new alarm system, we can tailor an installation to suit your needs.
Cloud
Physical server to virtual Tier 3 managed hosting
Server management and housekeeping
Back-up processing and maintenance
Disaster recovery provisions
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Technical Support
Telephone systems and CCTV
Operating systems – MS Windows or Linux
Email systems and internet
Anti-virus protection and resolution
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True IT specialists
Proud to be specialists in the following sectors
RDS is here to help
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Get the right IT support for your business
Support and maintenance
At RDS Global, we pride ourselves on delivering high quality support
to our customer – it’s what we have been doing for nearly 20 years.
We also give you choice about the support. In the same way that we tailor solutions to suit our customers’ specific requirements, the same goes for support.
12/06/2019
Make telephony work for you — all the time
Since its invention by Alexander Graham Bell more than a century ago, the telephone has remained our most prominent form of modern communication. Even in today’s digital arena of emails and instant messages, the telephone is still most people’s preferred way of getting in touch with family, friends and of course, businesses.
In fact, a study conducted by Invoca revealed that 75% of customers believe that calling a business is the best way to a get a quick response — calling it the “mo
12/06/2019
Make telephony work for you — all the time
Since its invention by Alexander Graham Bell more than a century ago, the telephone has remained our most prominent form of modern communication. Even in today’s digital arena of emails and instant messages, the telephone is still most people’s preferred way of getting in touch with family, friends and of course, businesses.
In fact, a study conducted by Invoca revealed that 75% of customers believe that calling a business is the best way to a get a quick response — calling it the “mo
31/05/2019
We did it! RDS Global named New European Partner of the Year
We are absolutely delighted to announce that we have been named New Partner of the Year at the prestigious WatchGuard Partner Awards, which is a huge success for us at RDS, especially as we have only been a WatchGuard partner for a little over a year.
As many of our clients will already be aware, WatchGuard are a highly respected global leader when it comes to network security, with their network intelligence and security products and services trusted by over 75,000 customers worldwide.
As
31/05/2019
We did it! RDS Global named New European Partner of the Year
We are absolutely delighted to announce that we have been named New Partner of the Year at the prestigious WatchGuard Partner Awards, which is a huge success for us at RDS, especially as we have only been a WatchGuard partner for a little over a year.
As many of our clients will already be aware, WatchGuard are a highly respected global leader when it comes to network security, with their network intelligence and security products and services trusted by over 75,000 customers worldwide.
As
24/05/2019
One year on – why GDPR is more important than ever
This time last year GDPR (or General Data Protection Regulation) was an acronym giving owners, executives and employees of businesses of all sizes – from start-ups to multinationals – many a sleepless night.
The date of 25th May 2018 – almost one year ago to the day - became engrained in businesses thinking; this was the date GDPR (with all its potential ramifications and penalties for those not adhering to the new legislation) would come into effect.
Businesses wishing to avoid fall
24/05/2019
One year on – why GDPR is more important than ever
This time last year GDPR (or General Data Protection Regulation) was an acronym giving owners, executives and employees of businesses of all sizes – from start-ups to multinationals – many a sleepless night.
The date of 25th May 2018 – almost one year ago to the day - became engrained in businesses thinking; this was the date GDPR (with all its potential ramifications and penalties for those not adhering to the new legislation) would come into effect.
Businesses wishing to avoid fall
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“We regard RDS as an essential business partner for our company”
Ken Glass – Financial Controller, Mercedes-Benz of Hertford
“I’ve never known service like it, As if having your own butler for everything network related”
Simon Murray – IT manager, Crescent Building Supplies
“With the assistance and expertise from RDS, BSWC have achieved Cyber Essentials and are also highly confident with the General Data Protection Regulations. We see RDS as a safe pair of hands and a long term partner to BSWC.”
Vaughan Evans – Operations Director, Builders Supplies (West Coast) Ltd
“RDS have become a trusted and fully engaged partner”
Russell Jepson – Group Business Improvement Manager, Sandicliffe
“RDS Global response times are excellent, We have been very pleased with our warden call system”
Juliet Eames – Manager, Scarborough Flower Fund Homes
“RDS have worked with our business for many years and over the time have provided a consistent and professional level of service, making them a valued business partner.”
Chris Roberts – Group Managing Directors, Drive Motor Retail Ltd
“RDS Global have been our IT partner for over 20 years. We have our nurse call system maintained by RDS and we have peace of mind with RDS support, for our crucial alert infrastructure”
Pam McGowan – Registered Manager – Greendown Trust
“RDS is the company’s IT department, Essentially, if we have an IT issue, RDS will take care of it”
James Toothill – Chief Financial Officer, Jacksons Group
Get the right IT support for your business